Refund & Cancellation Policy
How trials, upgrades, payments and cancellations work on CodeUdaya.
Free access first
Every application on CodeUdaya begins with a mandatory free-access period followed by a lifetime Free Plan. You can evaluate the software fully before choosing to pay. Because a free plan is always available, we recommend using it to confirm the software meets your needs before purchasing any paid upgrade.
Paid upgrades
Paid plans are optional. When you request an upgrade, you pay the plan amount by UPI or bank transfer and upload the payment slip from your business dashboard. Your plan is activated after our team verifies the payment, usually within 24 hours. Your Free Plan continues in the meantime, so there is no loss of access while a payment is being confirmed.
Cancellation
You may cancel a paid plan at any time from your business dashboard or by contacting us. On cancellation, your application automatically continues on the lifetime Free Plan — your data and account remain intact; only the higher paid limits are removed.
Refunds
Because a full-featured Free Plan lets you evaluate every application before paying, paid upgrades are generally non-refundable once activated. However, we act fairly:
- If you were charged in error, or a duplicate payment was made, we refund the excess amount in full.
- If a paid plan could not be activated due to a fault on our side and cannot be resolved, we refund the amount for the unused period.
- Refund requests must be raised within 7 days of the payment date, with the transaction reference.
How to request a refund
Email us the registered business name, the transaction reference and the reason. Approved refunds are processed to the original payment method within 7–10 working days.
Contact
CodeUdaya software products and services. Phone: 7500099679.
This policy may be updated from time to time. The version shown here applies to payments made while it is published.